New Patients
Looking for a dentist in Etobicoke? We're accepting new patients! Find out what you can expect during your first visit with us.
Welcome to Our Dental Clinic
At West Mall Dental Group, we know that choosing the right dentist can be a difficult decision. We're here to make the transition as easy as possible, and support you as you work toward a healthier smile.
Your First Visit
Knowing what to expect in a new environment can make all the difference. Read the FAQs to learn what to expect during your first visit with us, and each one thereafter.
What will happen during my first visit?
Please arrive about 10 minutes early for your first appointment to give yourself some time to fill out our new patient forms. If you would prefer, you may fill out our New Patient Form online below.
*IMPORTANT: Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.
You'll wait for your appointment in our relaxing reception area, where you will find current reading materials and comfortable chairs.
Your first appointment will be approximately an hour long. Your dentist will being by talk to you about your oral health needs and goals and reviewing your health history. Your dentist will them complete a thorough dental exam.
Your comprehensive exam will include an oral cancer screening, a full mouth series of x-rays, photos, and a thorough examination of your gums, teeth, bite and jaw.
Throughout your appointment, your dentist or hygienist will be happy to answer your questions about your dental health and treatment options. Going forward, your dentist will develop a dental treatment plan to address your unique needs.
What amenities does your office feature?
Our office features a number of amenities, including:
- On-site parking
- Extended office hours
- Automated or phone appointment reminder
- Sedation options for anxious patients
- Most insurance plans accepted
How can I book an appointment?
To book an appointment at West Mall Dental Group, please contact our office during our regular business hours. If you like, you can also book your next appointment while you're here at the office.
How do I cancel or reschedule an appointment?
To cancel or reschedule an appointment, please call us. Please let us know about any change of plans as soon can, so we can offer the space in our schedule to another patient.
Do you offer appointment reminders?
In the days before your appointment, you will receive automated phone, text or email appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.
Does you offer direct insurance billing?
At West Mall Dental Group, we accept most insurance plans. Please bring your insurance information with you to your first appointment, and we will be happy to submit your claim to your insurance company.
What if I'm feeling nervous about my visit?
The team at West Mall Dental Group has lots of experience working with patients who feel anxious about undergoing dental work.
We want you to feel comfortable, so we'll work at your pace, talk you through each step, and answer any questions you may have as we go.
We also offer sedation options for patients whose anxiety cannott be managed through other means.
